Return and Refund Policy for Elstar Innovation
Effective Date: 28-03-2025
Last Updated: 01-04-2025
At Elstar Innovation, we strive to provide high-quality services and products to our clients. This Return and Refund Policy outlines the terms under which refunds are processed for our services and products.
1. Refund Policy for Services
- Once a service is completed and delivered, refunds are not applicable.
- If a client cancels a service before completion, only the remaining cost after deducting the work done will be refunded.
- Refunds for eligible service cancellations will be processed within 7 working days from the date of approval.
2. Refund Policy for Products
- Product refunds are applicable only in cases of manufacturing defects.
- Customers must report any manufacturing defects within 7 days of receiving the product.
- The defective product must be returned in its original packaging, unused, and with all accessories included.
- Once the defect is verified, we will either replace the product or provide a full refund.
3. How to Request a Refund
To request a refund, contact us at [Insert Contact Email] with the order details and proof of defect (for product-related refunds). Our team will review the request and guide you through the process.
4. Changes to This Policy
Elstar Innovation reserves the right to update this policy at any time. Any changes will be posted on this page with the revised date.
For any queries regarding this policy, please contact us at:
Elstar Innovation
Chennai, Tamil Nadu, India
elstarinnovations@gmail.com,
+91 6374486726